Pump controller error codes

All eight HYDROSET PM821 fault codes, with the cause and the fix from the manual.

A pump controller error code is a two-character code that flashes on the display and stops the pump. HYDROSET PM821 has eight codes, E1 to E8. Each code has one defined cause, and the steps to clear it are in the table below and on that code's own page.

CodeFaultPage
E1Over currentCause and fix
E2Load missingCause and fix
E3Dry runningCause and fix
E4Low pressureCause and fix
E5Cycling errorCause and fix
E6Pressure sensorCause and fix
E7Temperature sensorCause and fix
E8Over temperatureCause and fix

To clear a fault, press the Cancel key on the main screen.

Which model is right for the pump?

Several HYDROSET PM821 faults appear when the unit's rating does not match the pump's nameplate current. The table below gives the right model for each pump current.

Model selection table
Pump currentPump powerModelTypical use
up to 8 Aup to 1.5 kWPM821-81–4 floors, homes and shops
8 – 16 Aup to 3 kWPM821-165–10 floors, booster sets
up to 25 Aup to 4 hpPM821-25Residential, commercial and agricultural

The current on the pump nameplate decides the model, nothing else.

Frequently asked questions

How is a fault cleared?

To clear a fault, press the Cancel key on the main screen.

How many fault codes does HYDROSET PM821 have?

HYDROSET PM821 has eight fault codes, E1 to E8. Seven are documented in the manual; E5 is printed on the enclosure but the manual for hardware A3.3 / software 4.0 carries no description for it.

Which faults clear by themselves?

E3 and E4 clear by themselves once the water returns; the unit retries every F6 minutes. E8 clears by itself once the unit has cooled.

HYDROSET PM821 user manual

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Pump controller fault codes | cause | how to clear | KFGTECH